Your access to and use of www.eusari.com (the "Site") is subject to these Terms and Conditions ("Terms"), including all applicable laws. By accessing, browsing, and/or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. Eusari Nutrition LLC ("Eusari," "we," "us," or "our") operates the Site and reserves the right to update these Terms at any time without prior notice.

Eligibility and Intended Audience

This Site is intended for users who are 18 years of age or older. By using the Site, you confirm that you meet this age requirement.

Medical Disclaimer

The content provided on this Site ("Site") is strictly for informational and educational purposes only. This information is not intended to serve as medical advice, diagnosis, treatment, or healthcare recommendations.

1. Educational Purpose: All content, articles, text, and information on this Site are intended solely for general educational and informational purposes.
2. Not Medical Advice: Nothing on this Site constitutes professional medical advice, diagnosis, or treatment recommendations. The information provided should not be used as a substitute for professional medical guidance.
3. Healthcare Professional Consultation: Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition, treatment options, or health-related questions.
4. Dietary Supplements: The products offered by Eusari Nutrition LLC are dietary supplements only.
5. FDA Statement: These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
6. Individual Results: Results from using our supplements may vary among individuals.
7. No Liability: Eusari Nutrition LLC, its owners, employees, and affiliates are not liable for any adverse outcomes, damages, or injuries resulting from the use of or reliance upon the information provided on this Site.
8. Medical Emergency: In case of a medical emergency, immediately contact your healthcare provider or dial 911.

USER RESPONSIBILITY

By accessing and using this Site, you acknowledge and agree that:

• You are solely responsible for any decisions made based on the information provided
• You will consult appropriate healthcare professionals for medical advice
• You understand that this information does not replace professional medical guidance

Product and Service Subscriptions

By subscribing to Eusari Nutrition LLC products, you authorize us to charge your selected payment method for the total amount at checkout and subsequent subscription charges at regular intervals, unless you cancel before the next billing cycle. You may cancel your subscription at any time by visiting your account page on the Site.

Intellectual Property Rights

All content on the Site, including text, images*, logos, and graphics, is owned by Eusari Nutrition LLC or its licensors and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or use this content without prior written permission from Eusari Nutrition LLC.

* The images are licensed by Adobe Stock and other platforms where Eusari has paid a subscription fee and usage rights.

User Content and Conduct

You may submit content, including reviews, comments, and feedback, provided that such content is not illegal, defamatory, infringing, or otherwise harmful. By submitting content, you grant Eusari Nutrition LLC a perpetual, irrevocable, royalty-free, transferable right to use, reproduce, and display this content. You retain responsibility for any content you submit.

Registration and Passwords

Registration is required to establish an account. Upon registration, you will be considered a “Registered User.” To establish an account, you must indicate acceptance of these Terms by clicking an “I ACCEPT” icon, checking a box, or following other specified instructions. You must be a U.S., Canada, or Mexico resident, at least 18 years old, and of legal age in your state.

By registering, you represent and warrant that:
(a) All information provided during registration is truthful, accurate, and complete.
(b) You will comply with these Terms.
(c) You will not use the Site or its content for unlawful purposes.

As a Registered User, you agree to keep your registration data accurate and current. We may terminate your access to the Site if your registration data is found to be inaccurate, outdated, or incomplete, or if you violate these Terms or applicable law.

As part of the registration process, you must choose a password. You are solely responsible for all activities under your account and password. Please maintain the confidentiality of your password and monitor account access. Notify us immediately of unauthorized account use or security breaches. You may be liable for losses to Eusari or other users if your password security is compromised.

If you are a Registered User, you may deactivate your account by contacting us at support@eusari.com . Some information may remain accessible to third parties after deactivation, and Eusari is not responsible for the continued accessibility of content posted before deactivation. To reactivate your account, contact support@eusari.com 

Dispute Resolution and Arbitration

Any disputes arising from these Terms or the use of the Site will be resolved through binding individual arbitration under the American Arbitration Association’s rules. Users waive the right to participate in class-action lawsuits.

Disclaimers and Limitations of Liability

The Site and all content are provided "as is" and "as available" without warranties of any kind. Eusari Nutrition LLC disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Eusari Nutrition LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.

Changes to Terms and Conditions

Eusari Nutrition LLC reserves the right to update these Terms. Continued use of the Site following changes constitutes acceptance of the new Terms.

Contact Information

For questions regarding these Terms, please contact Eusari Nutrition LLC at support@eusari.com  

Eusari Nutrition LLC is committed to protecting the privacy and security of personal health information and complies with the Health Insurance Portability and Accountability Act (HIPAA) as well as other applicable consumer health data privacy laws. This policy supplements Eusari’s general Privacy Policy and outlines the types of health-related data we collect, how we use it, and your rights as a user.

Consumer Health Data Collected

Eusari Nutrition LLC may collect consumer health data from customers and prospective customers, which includes:

• Information on health conditions, symptoms, or diagnoses, specifically regarding perimenopause and menopause.
• Purchase and usage data for our products.
• Data related to symptoms, reactions, or adverse events resulting from product use.
• Information identifying your interactions with health services or attempts to seek healthcare information.

Sources of Consumer Health Data

Eusari Nutrition LLC collects consumer health data through the following sources:

• Directly from you when you use our products, engage with our symptom test, or use features on our website.
• Indirectly from you via cookies and tracking technologies during your visit to our website.
• Third parties such as e-commerce marketplace partners like Amazon, if a purchase is made through them, or social media platforms if you navigate to our website from these platforms.

Purpose of Collection and Use

Eusari Nutrition LLC collects consumer health data to:

• Personalize product recommendations and marketing based on health needs.
• Provide customer service and manage product delivery
• Comply with legal obligations, including reporting adverse events as required by the FDA
• Conduct research, compile statistics, and enhance the effectiveness of our products.

Disclosure of Consumer Health Data

Eusari Nutrition LLC discloses consumer health data under the following conditions:

• Service providers: To help us operate our business, such as fulfillment and analytics partners.
• Regulatory bodies: As required by law, including to fulfill adverse event reporting obligations.
• Other third parties: Only with your explicit consent.
• Corporate transactions: In the event of a merger, acquisition, or sale of assets.
• Legal and safety purposes: To detect, prevent, or investigate fraud, safety threats, or legal obligations.

Your Rights Regarding Consumer Health Data

You have specific rights regarding your consumer health data, including:

• Right to Access: Confirm whether we collect, share, or sell your health data, and access a copy of it.
• Right to Disclosure Information: Receive a list of all third parties and affiliates with whom we have shared or sold your health data.
• Right to Delete: Request deletion of your consumer health data, subject to exceptions where data retention is legally required (e.g., adverse event reporting).
• Right to Withdraw Consent: Revoke your consent for the collection, sharing, or sale of your health data.

To exercise these rights, submit a request using the contact methods provided below. Verification may be required, and if we cannot fulfill a deletion request due to legal obligations, we will inform you of the reason. You may appeal any decisions we make regarding your rights request.

Supplemental Rights for Nevada Consumers

Nevada consumers have additional rights, including the ability to review and amend consumer health data. Appeals regarding unsuccessful rights requests may be directed to the Nevada Attorney General via https://ag.nv.gov/Complaints/CSU_Complaints___FAQ/  Note that while we limit third-party data sharing without consent, your data may still be tracked across the Internet due to browser or device settings.

Data Security and Retention

Eusari Nutrition LLC implements industry-standard measures to safeguard health data from unauthorized access, alteration, or disclosure. We retain health data only as long as necessary for business purposes or to comply with legal obligations.

Changes to This Policy

Eusari Nutrition LLC reserves the right to update this policy to reflect changes in our practices or legal requirements. We will post any updates on our website and indicate the date of the last revision. A notice of material changes will be displayed on our homepage https://eusari.com/ 

Contact Information

For questions about this policy or to exercise your privacy rights, please contact us at:

• Email:  support@eusari.com

At Eusari Nutrition LLC ("Eusari," “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This California Consumer Privacy Notice provides information on the types of personal data we collect, how it is used, and your rights under the California Consumer Privacy Act (CCPA). By using our website or sharing your personal information with us, you agree to the practices described in this policy.

Categories of Personal Information Collected

We might collect the following categories of personal information for business purposes as described in this policy:

Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name.

Customer Records Information: Signature, telephone number, credit/debit card number, or other financial information.

Protected Characteristics: Age (35+), gender.

Commercial Information: Records of products purchased, considered, or consumed.

Internet Activity: Browsing history, search history, and interactions with our website.

Geolocation Data: Approximate location based on IP address.

Sensory Data: Audio recordings (e.g., customer service calls).

Inferences: Profiles based on preferences, characteristics, and behaviors.

Sensitive Personal Information: Data related to health conditions or health data voluntarily provided by consumers.

Purpose for Collecting Personal Information

We may collect and use personal information for purposes such as:

Service Delivery: To process and deliver orders, provide customer support, and handle returns.

Personalization: To enhance and customize your experience with Eusari, including product recommendations.

Communication: For updates about orders, responses to inquiries, and relevant product information.

Marketing: For tailored marketing messages, promotions, and advertisements about Eusari or third-party products.

Compliance: To comply with legal obligations, including reporting requirements.

Analytics: To evaluate and improve our products, services, and user experience.

Sources of Personal Information

We collect personal information from:

Direct Interactions: Information you provide directly, such as when making a purchase, doing our symptoms test, or contacting customer support.

Automated Technologies: Data collected through cookies, IP tracking, and other online technologies.

Third-Party Sources: Data from our partners, including social media platforms, e-commerce platforms, and advertising networks.

Disclosure of Personal Information

We might share personal information with:

Service Providers: To support operations such as payment processing, shipping, marketing, and website analytics.

Third-Party Partners: For marketing and advertising purposes, including cross-contextual advertising.

We do not sell personal information for monetary gain. However, certain data sharing may be considered a "sale" under CCPA if it involves valuable consideration.

Your Privacy Rights

California residents have the following rights under the CCPA:

Right to Know: You may request details on the categories of personal information we collect, the purposes for collection, and the types of third parties with whom we share personal data.

Right to Access: You may request a copy of the personal information we have collected about you.

Right to Delete: You may request the deletion of your personal information, subject to exceptions such as compliance with legal obligations.

Right to Correct: You may request correction of inaccurate personal information.

Right to Opt-Out of Sale: You have the right to opt out of the sale or sharing of your personal information for targeted advertising.

Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.

How to Exercise Your Rights

To exercise these rights, please submit a verifiable consumer request:

Email: Contact support@eusari.com

Verification of your identity may be required. Authorized agents may make requests on your behalf, but additional documentation may be necessary to confirm authority.

Choices Regarding Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies on our website to enhance functionality and for targeted advertising. You may adjust your browser settings to limit or block cookies and can manage your preferences through the cookie settings on our website.

Google Analytics: To opt out, visit https://tools.google.com/dlpage/gaoptout.

Targeted Advertising: You may opt out of targeted ads through platforms such as Google and Bing by following the links below:


Google Ads: Google Ads Preferences


Bing Ads: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

We honor user-enabled privacy control signals (e.g., browser plugins or settings) as required by law.

Security of Your Information

Eusari Nutrition LLC employs security measures designed to protect personal information from unauthorized access and disclosure. However, no method of online transmission is fully secure. In case of a security breach affecting your data, we will notify you in accordance with applicable laws.

Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 16, we will promptly delete it.

Changes to This Notice

We may update this California Privacy Notice to reflect changes in our practices or regulatory requirements. The updated notice will include the date of the last revision.

Contact Information

If you have questions or concerns regarding this notice, please contact us at:

Email: support@eusari.com

At Eusari.com, we use cookies and similar technologies to enhance your user experience, personalize content and advertisements, provide social media features, and analyze our website traffic. This policy explains what cookies are, how we use them, and how you can manage them.

What are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They are designed to remember information about your visit, such as your language preferences or login data, and help the website function more efficiently. Cookies can also help us understand how you interact with our site, which allows us to improve our services continually.

Types of Cookies We Use

We use the following types of cookies on Eusari.com:

Strictly Necessary Cookies


These cookies are essential for the website to function properly and cannot be turned off in our systems.


They are typically set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.


You can set your browser to block or alert you about these cookies, but some parts of the site may not function properly.

Performance Cookies


These cookies allow us to count visits and traffic sources to measure and improve the performance of our site.


They help us understand which pages are most and least popular and how visitors move around the site.


The information collected is aggregated and anonymous. If you block these cookies, we cannot know when you have visited our site.

Functional Cookies


These cookies enable the website to provide enhanced functionality and personalization.


They may be set by us or by third-party providers whose services we have added to our pages.


If you do not allow these cookies, some or all of these services may not function properly.

Advertising or Marketing Cookies


These cookies may be set through our site by our advertising partners.


They are used to build a profile of your interests and show you relevant ads on other websites.


These cookies do not directly store personal information but are based on uniquely identifying your browser and internet device.

Social Media Cookies


These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks.


They are capable of tracking your browser across other sites and building up a profile of your interests.

Third-Party Cookies


We use third-party services such as Google Analytics, Facebook, ActiveCampaign, and others for analytics, marketing, and personalization. These third parties may place cookies on your device through our site. We do not control these cookies, so we recommend reviewing their privacy policies for more information on how they use cookies:


Google Analytics Privacy Policy


Facebook Privacy Policy


ActiveCampaign Privacy Policy

How to Manage Cookies

You can adjust your cookie settings in your browser at any time. Most browsers allow you to:

See what cookies you've got and delete them on an individual basis.

Block third-party cookies.

Block cookies from particular sites.

Block all cookies from being set.

Delete all cookies when you close your browser.

Be aware that if you choose to disable certain cookies, some features of our site may not function properly. Here are instructions for managing cookies in common browsers:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

Your Consent

By continuing to use our website, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this policy.

Changes to Our Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are using cookies.

More Information

For more details on how we use your personal data, please refer to our Privacy Policy.

If you have any questions about our use of cookies, please contact us at:

Email: support@eusari.com

Phone: +1 786 935 5600

At Eusari Nutrition LLC, we stand behind our products and are committed to ensuring that you have a positive experience. If, for any reason, you are not satisfied with your purchase, we’re here to help.

Always Happy Promise

Always Happy Promise
If you’re not fully satisfied with Menoplay, just reach out to us – we’re here to help!

100% Money-Back Guarantee Conditions:

1. Eligibility: You can request a full refund of your purchase price (excluding shipping) if you’ve used Menoplay for at least three months (90 days) and didn’t experience noticeable results. Why three months? Menoplay’s ingredients, like equol, resveratrol, black cohosh, and saffron, take time to work with your body. A full 90 days is needed to see real benefits.
2. One-Time Refund: This guarantee is available one time per customer. All we need is proof of purchase for three months of Menoplay. No proof of consumption is required.

Product Condition and Damaged Shipments

Damaged Packages: If your product arrives damaged, we understand the frustration this may cause. Please contact us within 7 business days of receiving the package. Send a photo of the damaged product to  support@eusari.com, along with your order number and the email address used at the purchase. We’ll happily provide a replacement or issue a store credit.

Non-Returnable Items:
For health and safety reasons, we cannot accept any product returns, whether opened or unopened. This policy helps us maintain strict safety standards for our customers.

If you experience any issues with the packaging, quality, or other concerns, please contact us directly to support@eusari.com . We’ll be happy to address your concerns and consider a refund if appropriate—no returns needed.

Contact Us

If you have any questions or need to initiate a satisfaction claim or report a damaged package, please reach out to our support team at support@eusari.com. We value your satisfaction and will work to make your experience with our products a positive one.

we are based in Miami, Florida support@eusari.com

We aim to provide fast and reliable shipping for every order. Below are our updated shipping terms:

1. Delivery Times

• Standard Shipping Only:
• Orders placed Monday to Friday: Delivered within 3–5 business days.
• Orders placed on weekends: Delivered within 5–7 business days.

2. Peak Season Delays

During peak seasons, such as Thanksgiving and Christmas, delivery times may be longer. We will do our best to ensure timely deliveries and will keep you informed of any delays.

3. Damaged Shipments

If your product arrives damaged, contact us at support@eusari.com within seven business days of receiving the package. Include a photo of the damaged product and your order number. We will issue a replacement or store credit.

4. International Shipping

We currently do not offer international shipping.

Contact Us
If you have any questions, need assistance with your order, or wish to initiate a satisfaction claim or report a damaged package, please don’t hesitate to reach out to our support team at support@eusari.com.

We genuinely care about your experience and are here to help in any way we can. Your satisfaction is our priority, and we’ll do everything possible to ensure you feel supported and valued as part of the Eusari Nutrition family.

We are committed to ensuring customer satisfaction with every purchase. Below are the terms for cancellations of subscriptions and single-product purchases.

1. Subscriptions

• Cancellation Terms:
  Subscriptions are flexible and can be canceled at any time before the next scheduled delivery. To cancel, use the link in your order confirmation email or manage your subscription through your online account.
• Refunds for Subscriptions:
  Refunds for unused prepaid portions of subscriptions are not applicable as products cannot be returned. However, you may be eligible for our Always Happy Promise, which offers a refund if you have used Menoplay for at least 90 days without noticeable results.
• Delivery Frequency:
  Subscriptions are delivered monthly or quarterly, depending on your selection, and will continue until you cancel. No auto-renewals are applied beyond the initial subscription term.

2. Single-Product Purchases

• Cancellations:
  You may cancel your single-product order anytime before it ships for a full refund. If the order has already shipped, cancellations are no longer possible.
• Damaged or Defective Items:
  If your item arrives damaged, please send a photo of the damaged product to support@eusari.com within seven business days of receipt. We will issue a replacement or store credit, no returns needed. Please refer to our Satisfaction and Returns Policy for more details

Subscription Policy

1. Overview

Subscriptions for Menoplay and other Eusari Nutrition products are designed to provide consistent delivery of the products you love. Deliveries are based on your selected monthly or quarterly schedule and continue until you cancel.

• Cancellation Terms:
  Subscriptions can be canceled at any time through the link in your order confirmation email or via your online account.
• Refunds:
  We do not offer refunds for unused portions of prepaid subscriptions, as returns are not accepted for health and safety reasons. However, our Always Happy Promise allows you to request a refund if you used Menoplay for at least 90 days and did not experience noticeable results. Please refer to our Satisfaction and Returns Policy for more details

Shipping Policy

We aim to provide fast and reliable shipping for every order. Below are our updated shipping terms:

1. Delivery Times

• Standard Shipping Only:
• Orders placed Monday to Friday: Delivered within 3–5 business days.
• Orders placed on weekends: Delivered within 5–7 business days.

2. Peak Season Delays

During peak seasons, such as Thanksgiving and Christmas, delivery times may be longer. We will do our best to ensure timely deliveries and will keep you informed of any delays.

3. Damaged Shipments

If your product arrives damaged, contact us at support@eusari.com within seven business days of receiving the package. Include a photo of the damaged product and your order number. We will issue a replacement or store credit.

4. International Shipping

We currently do not offer international shipping.

.

Cancellation Terms: Subscriptions can be canceled at any time through the link in your order confirmation email, via your online account, or by contacting customer service.Refund Policy

Standard Policy: We do not offer refunds for unused portions of prepaid subscriptions, as returns are not accepted for health and safety reasons.Always Happy Promise: If you used Menoplay for at least 90 days (equivalent to 3 paid bottles, not including the first free bottle) and did not experience noticeable results, you may request a refund under our satisfaction guarantee. Please refer to our Satisfaction and Returns Policy for complete details and eligibility requirements.

Contact Us
If you have any questions, need assistance with your order, or wish to initiate a satisfaction claim or report a damaged package, please don’t hesitate to reach out to our support team at support@eusari.com.

We genuinely care about your experience and are here to help in any way we can. Your satisfaction is our priority, and we’ll do everything possible to ensure you feel supported and valued as part of the Eusari Nutrition family.